Shipping & Returns
We offer free shipping & returns on domestic orders, always!
We also ship all over the world via UPS & DHL. All rates are calculated at checkout, so please enter your shipping address at checkout to determine shipping cost. Customers outside of the US: you will be responsible for customs & duties fees.
We're a small team but we'll try our best to get you your basket in a flash. However, we’re not magicians. Please allow 1-4 business days for us to process and pack your order.
For Pre-Orders, please note that every basket is handwoven in Rwanda -- it takes one woman 3-7 days just to complete the basket portion of your future bag. Email us at support@cestacollective.com and we’d be happy to give you an accurate estimate on delivery.
We hope you love your Cesta bag, but if you don’t:
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We will accept the return or exchange of any unworn, unaltered basket within 15 days of delivery.
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For an exchange, please place a new order online. Send us an email to support@cestacollective.com and we’ll help you with the details.
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All items sold on promotion are final sale.
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All international orders are final sale.