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Shipping & Returns

We offer free shipping & returns on domestic orders, always!

We also ship all over the world via UPS & DHL.  All rates are calculated at checkout,  so please enter your shipping address at checkout to determine shipping cost.  Customers outside of the US: you will be responsible for customs & duties fees. 

We're a small team but we'll try our best to get you your basket in a flash. However, we’re not magicians.  Please allow 1-4 business days for us to process and pack your order. 

For Pre-Orders, please note that every basket is handwoven in Rwanda -- it takes one woman 3-7 days just to complete the basket portion of your future bag.  Email us at and we’d be happy to give you an accurate estimate on delivery.  

We hope you love your Cesta bag,  but if you don’t:

    • We will accept the return or exchange of any unworn, unaltered basket within 15 days of delivery. 

    • For an exchange, please place a new order online.  Send us an email to and we’ll help you with the details. 

    • All items sold on promotion are final sale. 

    • All international orders are final sale.